The e-Governance Index is a tool used to measure and assess the effectiveness of electronic governance initiatives and the digital transformation of government services. It evaluates how well government agencies leverage information and communication technologies (ICT) to provide efficient, transparent, and accessible services to citizens and businesses.
In the context of Maharashtra, one of the largest states in India, there are 27 municipal corporations spread across the state. These municipal corporations are responsible for administering urban areas and delivering various public services to residents. The use of technology and e-governance initiatives in these municipal corporations is critical to enhancing service delivery, increasing transparency, and promoting citizen engagement. The e-Governance Index provides a valuable benchmark for assessing the progress and impact of digital transformation efforts in municipal corporations.